Electromart Loyalty Card

 

Juliet Ibrahim Juliet Ibrahim is a Ghanaian actress, film producer,  singer and humanitarian of Lebanese, Liberian and Ghanaian descent. She won the Best Actress in a Leading Role award at the 2010 Ghana Movie Awards for her role in 4 Play. She has been referred to as the "Most Beautiful West African Woman" according to A-listers Magazine. In 2014 she released a music video for her hit song "It's Over Now" featuring General Pype.

Ibrahim was born in Ghana to a Lebanese father and a Ghanaian-Liberian mother. She is the first child and has two sisters; Sonia, Nadia and a brother, Nabil who is the 3rd child. Juliet along with her siblings spent the longest part of their childhood in Lebanon and Ivory Coast due to the war in Liberia. She had her primary education in Lebanon, then proceeded to Ivory Coast for her secondary education where she lived with her parents. She revisited her birth-country for higher studies at the Ghana Institute of Languages where she studied English,French and Spanish. She also studied Marketing, Advertising and Public Relations at the Ghana Institute of Journalism. She can speak English, French and Spanish.

 

JULIET IBRAHIM FOUNDATION

JULIET IBRAHIM FOUNDATION is a nonprofit, nonpartisan organization focused on creating awareness on kidney cancer, malaria, HIV AIDS, ebola and other diseases and providing necessary interventions to ensure a society free of such issues in Ghana and Africa at large.

 

How does it work

 The E-Card is a Loyalty Point building Card with 1 level of membership (Basic Membership) currently. The E-Card has both 1D & 2D barcode reader. The QR code reader is currently linked to the Electromart online shop (www.electromart.com.gh).

The E-Card allows shoppers the opportunity to earn points for every Ghana cedi spent in any Electromart Showroom. The card bearer earns additional points on any amount spent during shopping.

Step 1: Any shopper interested must fill out an Enrollment form which captures data such as Name/Phone Number/ Residential Address/ Email Address/etc and other relevant information for promotional use and Geomapping.

Step 2: Shopper must provide a valid ID Card and details is keyed and registered in the software/backend and allocated to a specific serial number/ barcode.

Step 3: FSM issues card to the shopper and advices shopper to present the card at any Electromart outlet when making payment in order to earn points on the total value spent in the shop.

Point Conversion

a)Basic Membership: ¢100 : 1 point

CRM Tool/ Software: Orion ERP System

 

 

How do you build points?

Step 1: Present the Electromart Loyalty card at Point of Purchase and when making payments.

Step 2: FSM accepts the card and verify the customer/shopper details with the registered information in system/backend.  FSM has the right to ask 1-3 security questions to verify membership and card bearer or holder.

 Step 3: FSM scans/swipe the card with the barcode reader for automatic point addition Or FSM key the Card number or barcode in the system whilst invoicing and check out/ confirm. The card / serial number is automatically credited with points per the Invoice/Receipt value or amount spent and paid.

 Step 4: Customer /Shopper receives an SMS and email notification on points earned and Invoice value.

 Step 5: Customer / Shopper can redeem the point anytime and any day from any Electromart outlet.

 Point Conversion

a)Basic Membership: ¢100 : 1 point
 
 

 

How do you redeem points?

 Step 1: Present the Electromart Loyalty card at Point of Purchase and when making payments.

Step 2: FSM accepts the card and verify the customer/shopper details with the registered information in system/backend.  FSM has the right to ask 1-3 security questions to verify membership and card bearer or holder.

 Step 3: FSM scans/swipe the card with the barcode reader for automatic point redemption Or FSM key the Card number or barcode in the system during invoicing, confirms the number of points being redeemed and key in the backend for automatic point debit from the card or serial number and check out/ confirm. The card / serial number is automatically debited with points per the Invoice/Receipt value or amount requested by shopper.

 Step 4: Customer /Shopper receives an SMS and email notification on point redemption, points earned on current order and Invoice value.

 Step 5: Customer / Shopper can redeem the point anytime and any day from any Electromart outlet.

 

Point Conversion

a)Basic Membership: ¢100 : 1 point

 

 

https://electromart.com.gh/default/loyalty
StatusUpdated DateComment
complete03/05/2017 07:51 AM
processing03/05/2017 07:49 AM
processing03/05/2017 05:02 AM
pending03/05/2017 04:26 AM

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